Privacy Policy

We may collect the following categories of personal information:

• Information you provide. Your name, email address, phone number, company, role, message, and other details you submit through our contact, careers, sales, or order forms.
• Transaction information. Order details, billing address, and payment status. Payment card information is processed by our payment provider and is not stored on our servers.
• Device and usage information. IP address, browser and device type, operating system, referring pages, pages viewed, approximate location, and dates and times of visits.
• Communications. Records of correspondence with our team, including requests for support or information.

We use personal information to:

• operate, secure, maintain, and improve our website and services;
• respond to inquiries and communicate about products or services;
• process transactions and send related notices;
• evaluate job applications and manage recruitment;
• measure site performance and the effectiveness of advertising;
• detect fraud, abuse, security incidents, and technical issues; and
• comply with law and enforce our agreements.

Where required by law, we rely on consent, performance of a contract, compliance with legal obligations, or our legitimate interests in operating and improving our business.

We and our service providers may use cookies, pixels, and similar technologies to keep the website functioning, understand how it is used, remember preferences, and measure advertising. You can limit cookies through your browser settings. Blocking some technologies may affect site functionality. Where legally required, we will request consent before using non-essential cookies.

We may share personal information with:

• vendors that provide hosting, analytics, communications, payment, security, customer support, and recruiting services;
• professional advisers, auditors, insurers, and financial institutions;
• authorities or other parties when reasonably necessary to comply with law, protect rights and safety, or prevent fraud; and
• a buyer, investor, or successor in connection with a financing, reorganization, sale, merger, or transfer of all or part of our business.

We do not sell personal information for money. We may use analytics and advertising services that process identifiers as permitted by applicable law.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to meet legal, accounting, security, and dispute-resolution obligations.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

We and our service providers may process information in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers, such as approved contractual protections.

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of your personal information; to object to or opt out of certain processing; or to withdraw consent. You may also have the right to appeal our decision or complain to your local data protection authority.

To make a request, email contact@edenrobotics.ai. We may need to verify your identity. Authorized agents may submit requests where permitted by law. We will not discriminate against you for exercising a privacy right.

Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided personal information, please contact us so we can take appropriate action.

Our website may link to websites or services that we do not control. Their privacy practices are governed by their own policies, and we encourage you to review them.

We may update this policy periodically. We will post the revised policy on this page and update the effective date. Material changes may be communicated by additional means where required by law.

Questions or requests about this policy can be sent to contact@edenrobotics.ai or through our contact page.